There are some people complaining about the slow response of the customer service Indosat. If you are also one of those people who are experiencing the same problem when you are calling the customer service from Indosat, there are some things that might be the cause of the slow response. Here are some of those things that might cause the slow response that you get from the customer service from Indosat.
The first one is the number that you call. There are some numbers of the customer service that you can call from Indosat. Each of those numbers is considered as something specific. That means you need to call the exact number based on your current SIM card. If you are using Matrix SIM card, you need to call 111. If you are using Mentari or IM3, you need to call either 100 or 185 to reach the customer service Indosat. Therefore, make sure you call the right number. The second one is your credit. This one is totally important for Mentari and IM3 because you will be charged for the call to the service centre. The charge is 400 Rupiahs per call. On the other hand, Matrix is free to call so that you will not be charged at all.
The third one is the time. This one is rather important because there are times when the customer services are busy. As the result, you will get the slow response. Therefore, if you want to call the customer service Indosat, you need to make sure that you are calling them on the free time. At least, you should not call them on the busy hour. Therefore, you will get the faster response. With all of those things mentioned above, you can easily learn that actually you can get the faster response from the customer service. Read more this topic on https://www.antonwidawan.com/ that give an uptodate article about provider and internet marketing.