What is Medical Assistant?

Clinics and other health care centers, such as dental offices or doctors. In this sense, they are also responsible for scheduling appointments and refer visitors to the appropriate service area according to their requirements. They also control access lists, receive payments and carry out administrative activities.

The role performed by Medical Assistants is very different from that performed by Nurses, who provide direct assistance to health professionals in the treatment of diseases and injuries.

Related: how long does it take to become a medical assistant

Principal functions

  • Here are the most common functions of a Medical Assistant:
  • Schedule and confirm patient appointments and surgeries, either in person, by phone or email:
  • Schedule appointments for regular patients and those who need to be treated urgently.
  • Refer patient requirements to available medical specialties.
  • Interact with patients in order to fill out the required medical history prior to medical evaluation.
  • Communicate with patients for the purpose of discussing what is pertinent to scheduling appointments and any medical exam or missing documentation to be attached to their medical history.
  • Refer patients to external specialists, such as radiologists, oncologists, among others.
  • Receive and register patients in a courteous and professional manner:
  • Determine the type of evaluation required by asking questions or requesting the filling of questionnaires.
  • Collect and update patient history information.
  • Assist patients in the correct filling of forms and other documents, such as those linked to insurance policies.
  • Refer or guide patients to the areas of medical evaluation and treatment, in addition to ensuring that the
  • required instruments are available to the doctor:
  • In some cases, these professionals proceed with the verification of the height, weight, body temperature and
  • blood pressure of the patient.
  • Address patient concerns, either in person, by phone or by email:
  • Communicate to the patient about any indication of a new treatment or new medical observation that has been established in their medical records.
  • Keep an inventory of the supply of medical and office supplies, in addition to the required equipment:
  • Order supplies and take your inventory, as well as replace materials and equipment as required or as indicated.
  • Deliver and dispose of supplies and equipment.
  • Perform administrative tasks, such as maintaining medical records, adding new information and billing:
  • Handle incoming and outgoing calls, emails and faxes.
  • Prepare, review and correct stories and medical reports.
  • Write, transcribe and update any correspondence format, such as orders for medical examinations, as well as reports and communications addressed to third parties.
  • Add, collect, save and report information.
  • Receive payments and settle due registration.
  • Archive and classify medical stories and reports and other documents.


$ 73,849
The average salary of a Medical Assistant is $ 73,849 per year or $ 38 per hour. This is about 2.8 times more than an average salary in the country. Starting level positions start at $ 52,000, while most experienced workers reach $ 103,000. The results are based on 30 salaries extracted from job descriptions.